Terms & Conditions
This web site is owned and operated by The Doula Academy of Australia
These are the terms and conditions of our agreement which apply to use of this web site and all information provided in any courses conducted by Julie Clarke. Please note that these terms and conditions may vary from time to time without notice.
If you wish to check or verify any term or condition specific to your particular situation which might vary from another person’s situation then you accept the responsibility to contact Julie Clarke and discuss it with her directly.
When you use this web site or service you may be advised that special guidelines or rules apply. Unless otherwise stated, these guidelines or rules form part of these terms and conditions.
These terms and conditions apply to all users (including casual browsers) whether or not the Birth and Postnatal Doula course registration process has been completed.
Major credit cards Visa, MasterCard are accepted. Cheques and money orders are accepted but must be sent with all orders before goods can be despatched. Overseas orders cannot be accepted at this stage. COD and Cash payments are not accepted unless by prior arrangement directly with Julie Clarke. Payment must include postage charges. Orders with incorrect payment cannot be processed. We will notify you if a product is sold out and provide other options where possible.
There is a No Refund Policy for “Change of Mind” Circumstances. However, guidance is available on budget and financial conservatism.
The opportunity to transfer to another course or reschedule dates is available if a course is cancelled for any reason or Julie will offer a refund if an option is not available.
Cancellation of an Appointment Charges
Depending on the circumstances surrounding the need to cancel or reschedule it is expected that due respect be paid to Julie by appropriate communication. Telephone Julie to inform her of the situation first, and then confirm by email (or in writing otherwise) and also postal return of the original receipt is necessary prior to any refund being issued.
12 weeks notice is required if you wish to cancel or rearrange a previously scheduled appointment. Failure to do so will incur a 50% cancellation fee. If within 6 weeks of the appointment then 100% cancellation fee applies.
At least 12 weeks notice is required if you wish to cancel or rearrange a previously scheduled appointment / training course / individual session.
Failure to do so will mean that Julie may not be able to reschedule.
Please take every care to attend the course on the day you are booked in.
Julie respects difficult circumstances and will extend kindness and assistance wherever possible to enable you to attend.
Julie is a caring and reasonable person who is always fair, honest and just in her business dealings.
Julie does expect this to be reciprocated by the attendees of her courses.
Julie will ensure you have the confirmation in writing by email or postage of hard copy.
Julie also endeavours to assist you with text reminder prior to the course commencing however it is solely your responsibility.
You are most welcome to text, call or email Julie if you have any questions at any time.
Julie will pay you kind and courteous attention to assist you however the responsibility to attend the course rests solely with you.
Prepayment is required to secure your position in any course.
If you do not attend, your payment is not refunded. Julie has prepared for you, considered you for full attendance, and will have catered for your needs in a variety of ways.
Booking an enrolled Doula into a course requires Julie’s time and attention, printing and postage costs along with normal routine business overheads. It also attracts a series of merchant fees, bank fees depending on how payment was made, as well as email, phone, administrative work to assemble the confirmation package and physically mail it out with a trip to the post office.
Further to this is the filing, course notes, name tags and other work required in the background to prepare and cater for the attendees needs prior to the course commencing.
This all takes time, planning and it’s all solely the work done by Julie, therefore withholding 50% of the fee for the refund is entirely justified
If a cancellation/refund is required for a medical situation for the enrolled Doula, proof is required by way of a letter from a doctor or midwife or other which will attract a 50% refund; withholding the remainder for fees and associated costs.
Please allow up to 3 weeks for delivery within Australia, you will be notified if there is an unexpected delay. Overseas delivery is not available and is not applicable.
This web site is Julie Clarke’s copyright property. You may not in any form or means adapt, reproduce or publish any part of it without written consent from Julie Clarke.
The Birth and Postnatal Doula training course programs provide a service that is designed to help Doulas obtain information and prepare themselves for their role as a Doula.
Julie Clarke believes the information she provides is accurate and reliable. Reliance upon any information or material on this website, or advice received from Julie Clarke, shall be at your sole risk.
Julie Clarke assumes no responsibility for any errors or omissions or for the results obtained from the use of such information, and is not liable for any damages of any kind resulting from the use of, or reliance on, the information and material contained on this website, advice given directly by Julie Clarke in response to enquiries, or any third party website linked to this website.
Readers and users of this website are encouraged to confirm the information contained herein with other sources, and most definitely to seek local relevantly qualified advice if embarking on any actions that may potentially carry liabilities, of personal, organisational or any other type.
Pregnancy, labour, birth and parenting are sensitive activities; the free material and advice available via this website do not provide all necessary safeguards and checks for organisations or individuals.
Prior to purchasing any third party products or services described by Julie Clarke in a course or on the web site, you are advised to verify pricing, product quality and other information necessary to make an informed purchase.
Neither The Doula Academy of Australia or Transition into Parenthood or Mindful Hypnobirth or Julie Clarke shall have any liability arising from your purchases of third party products or services based upon the information provided on the web site or in a course.
Although The Doula Academy of Australia or Transition into Parenthood or Mindful Hypnobirth or Julie Clarke has attempted to provide accurate information to you, we assume no responsibility for any errors, inaccuracies, omissions, delays or other defects in any of the information provided.
We may provide or third parties may provide links or other websites or resources.
These are provided purely as a matter of convenience and we do not endorse the contents of those web sites.
We are not responsible for the availability of these web sites, nor will we be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked third party websites you do so at your own risk.
Julie Clarke reserves the right to change any price at which we offer goods or services and to correct any errors in the pricing contained in our catalogue or in a quote to you. We shall have no liability for any such changes or errors and are not bound to fulfill orders at old or erroneous prices.
Photos, Videos & Marketing
Booking into and attendance at these courses means you agree to the use of any material such as photos being used by Julie in an appropriate manner for the promotion of her business.
Photographs, recordings, videos, and all similar material collected by Julie Clarke shall be used occasionally for marketing, promotional and advertising purposes.
BUSINESS TERMS AND CONDITIONS
These Terms and Conditions govern the relationship between the Parties.
You are the Client, and your details are the details you entered on the enrolment page of the Website (the ‘Enrolment Details’).
The Doula Academy of Australia / Julie Clarke (the ‘Provider‘).
The Provider offers services, including Birth and Post Natal Doula Training Courses, parenting education and support, coaching, new mother and father support groups, parent workshops, and online learning and courses. You have engaged the Provider to provide the Services.
By continuing to work with the Provider after having access to these terms and conditions (the ‘Terms’) via the Website at https://becomeabirthdoula.com.au/ (the ‘Website’), you accept the Terms and agree to the below.
These Terms are read in conjunction with the Enrolment Details provided to you at the time of enrolment via the Website (the ‘Enrolment’).
2. The Engagement
The Provider agrees to perform the Services for You, for the Fees, as set out on the Website.
The Provider agrees to commence the Services upon the dates set out on the enrolment page of the Website and in accordance with these Terms, and upon payment of the required fees as set out on the Website.
The Provider will only provide you with a refund of the Services Fee in the event the Provider is unable to continue to provide the Services (the ‘Refund’).
3. Fees and Invoicing
You agree to pay the Provider the Fees set out on the enrolment page of the Website.
The Fees payable to the Provider to perform the Services may be adjusted from time to time as agreed by the Parties in writing (including email) on account of changes in relation to the nature of the Services to be Performed by the Provider.
You agree to make Payment of the Fees on the terms set out on the Website.
You agree to make Payment of the Fees by the method prescribed on the Website.
Unless otherwise stated, all amounts are listed in Australian Dollars (AUD) and are GST inclusive, being goods and services tax as defined in A New Tax System (Goods and Services Tax) Act 1999, inclusive amounts. Where the services are provided outside Australia, GST is inapplicable.
You must notify the Provider of an intention to cancel a class or schedule as soon as possible, by writing in email, in which case the following cancellation policy will apply (‘the Cancellation Policy’).
All bookings are non-refundable.
The Provider’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
6. Release and Waiver
You are solely responsible for creating and implementing your own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the Provider’s relationship and its education sessions, calls and interactions with you. As such, You agree that the Provider is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any Services it provides.
You understand that these training courses are not a substitute for medical attention, examination, diagnosis or treatment.
Additionally, Childbirth education is not to be used as a substitute for counseling, mental health care or medical treatment. It is your exclusive responsibility to seek such independent professional guidance as needed.
You agree to release and discharge the Provider from and against all claims arising out of or in connection with provision of the Services and any techniques employed.
This release includes but is not limited to any claim for personal injury, damages and death of any participant which has received training from the Provider.
You understand that in order to enhance the relationship between the Parties, you agree to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program that you enroll in.
7. Disclosure and Use of Confidential Information
All obligations of confidence set out in these Terms continue in full force and effect after the completion of the Services.
The Provider must not disclose any confidential information, which extends to your personal details, to any third party without your prior consent.
These Terms prohibits the disclosure of confidential information by the Provider with exception to the following circumstances:
the disclosure is to a professional adviser for it to provide advice in relation to matters arising under or in connection with these Terms;
where You have consented to the disclosure of confidential information;
the disclosure is required by applicable law or regulation; or
if the confidential information is already in the public domain at no fault of the Provider.
8. No partnership or agency
Nothing contained or implied in these Terms will create or constitute, or be deemed to create or constitute, a partnership between the Parties. A party must not act, represent or hold itself out as having authority to act as the agent of or in any way bind or commit the other parties to any obligation.
9. Governing Law & Jurisdiction
This Agreement is governed by the laws of the New South Wales, Australia.
In the event of any dispute arising out of or in relation to the Services, the Parties agree that the exclusive venue for resolving any dispute will be in NSW.
Any provision of these Terms which is prohibited or unenforceable in any jurisdiction will, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions of these Terms or affecting the validity or enforceability of such provisions in any other jurisdiction.
11. Entire Agreement and Modifications
Both You and the Provider confirm and acknowledge that these Terms and the details on the Enrolment page of the Website constitute the entire agreement between You and the Provider and shall supersede and override all previous communications, either oral or written, between the Parties.